App for Slack Notifications

• Overview

• Setting up Slack notifications

• Sending alerts to private channels

• Switching from Slack (Legacy)

• Frequently Asked Questions

Visualping can send change alerts directly to your Slack channels, so your team sees important changes where they already work.

Setting it up takes two parts:

1. An Admin connects Slack once for your organization, from Account > Integrations.

2. Editors and Admins choose Slack channels for each monitor in its notification settings.

Note: Slack notifications are available on Business plans. If you're on a Free or Personal plan, you'll see an option to upgrade when you try to connect Slack. See the Notifications Overview for all notification methods.

Step 1:

Go to Account > Integrations, find Slack, and click Connect. A Slack authorization tab opens.

Step 2:

Review the permissions and click Allow to let Visualping send alerts to your Slack workspace. The tab closes and you're returned to Visualping once the connection is complete.

Step 3:

In Slack, open the channel where you want alerts to appear and invite the Visualping app, for example by typing /invite @Visualping. Visualping can only post in channels it has been added to.

Step 4:

In Visualping, open the monitor's settings and go to Notifications. Click Slack and select the channel or channels you want alerts sent to.

Step 5:

Click Test to post a sample alert to your channel and confirm everything works. Then click Save.

Tip: To add Slack alerts to many monitors at once, use bulk editing, or save your notification settings as a preset.

Private channels need a few extra steps. A private channel appears in a monitor's channel list only when all of the following are true:

• An Admin has clicked Authorize private channels for Slack on the Account > Integrations page.

• The Visualping app has been invited to the private channel in Slack.

• You're a member of the private channel yourself.

Private channels are marked with a 🔒 in the channel list.

Older monitors may still use Slack (Legacy), which sent alerts through a Slack webhook URL. This option is being retired. Monitors that had both Slack (Legacy) and the Slack app set up are moved to the Slack app automatically.

If a monitor still uses Slack (Legacy), set up the Slack app using the steps above, then remove the legacy configuration from the monitor so you don't receive duplicate alerts.

1. Make sure the Visualping app has been invited to every channel selected on the monitor. If Visualping can't post to one channel, alerts to the other channels on that monitor may not be delivered either.

2. Check that Slack still shows as connected on Account > Integrations. If it isn't, an Admin needs to connect it again.

3. Click Test in the monitor's Slack settings to see whether a sample alert arrives.

If anyone removes the Visualping app from your Slack workspace, or revokes its access, Slack alerts stop for everyone in your organization who uses that Slack workspace. An Admin can fix this by connecting Slack again from Account > Integrations. If you use private channels, click Authorize private channels again as well.

Archived channels aren't shown. If it's a private channel, follow the steps in Sending alerts to private channels.

Only Admins on a Business plan can connect Slack. If you're an Editor or Viewer, ask an Admin on your team. If you're on a Free or Personal plan, you'll need to upgrade to a Business plan.

Reach out to our Support team at support@visualping.io. Include the monitor name, the Slack channel, and any error messages so we can help faster.

• Notifications Overview

• Slack workflow

• How do I bulk edit jobs?

• Managing users in workspaces