Private Channels for Slack Notifications

• Before you start

• Sending alerts to a private channel

• Frequently Asked Questions

Visualping can send alerts to private Slack channels as well as public ones. Private channels need a few extra steps so that Visualping can see and post to them.

Before you begin, make sure that:

• You're on a Business plan.

• An Admin has already connected Slack to Visualping. See App for Slack Notifications.

A private channel only appears in a monitor's channel list when all three of these are true:

1. The Visualping app has been added to the private channel in Slack.

2. A Visualping Admin has authorized private channels.

3. You're a member of the private channel yourself.

Step 1:

In Slack, open the private channel and go to its Integrations tab. Click Add apps, search for Visualping, and add it. You can also type /invite @Visualping in the channel.

Note: Depending on your Slack workspace's settings, you may need a Slack workspace admin to add apps to channels.

Step 2:

Go to Account > Integrations, find Slack, and click Authorize private channels. A Slack authorization tab opens.

Step 3:

Sign in to Slack if prompted, review the permissions, and click Allow. Then return to Visualping.

Step 4:

Open the monitor's settings, go to Notifications, and click Slack. Private channels you can use are shown in the channel list with a 🔒. Select the one you want.

Step 5:

Click Test to post a sample alert to the channel, then click Save. Everyone who's a member of the private channel in Slack will see the alerts there.

• Make sure the Visualping app has been added to the channel in Slack (Step 1).

• Make sure an Admin has authorized private channels in Visualping (Step 2).

• Make sure you're a member of the private channel yourself. A teammate who is a member may be able to see it even if you can't.

• Archived channels aren't shown.

If the Visualping app was removed from your Slack workspace or its access was revoked, an Admin needs to connect Slack again from Account > Integrations, then click Authorize private channels again. Reconnecting Slack doesn't restore private channel access on its own. Also check that the Visualping app is still a member of the private channel.

Everyone who's a member of the private channel in Slack. To give someone access to the alerts, add them to the channel in Slack.

Reach out to our Support team at support@visualping.io. Include the monitor name, the private channel name, and any error messages so we can help faster.

• App for Slack Notifications

• Slack Workflow Builder with Visualping

• Notifications Overview