How to share a change diff?

Edited

Contents of this article


Why share a change?

Sharing a change is an easy way to keep your team, clients, or stakeholders updated on what changed on a website. Anyone you share a change with can view it without a Visualping account or logging in.


How to share a change

Step 1:

Open the change

You can open a change from an email alert or from your dashboard.

From an email alert: Click View Changes, or click either of the Current or Previous screenshots. The change opens in the difference modal.

From the dashboard: Select the monitor, then click the change you want to share in its timeline.

Step 2:

Click Share

In the top right of the difference modal, click Share.

Step 3:

Choose how to share

Pick one of the sharing options:

  • Copy URL: Copies a direct link to the change that you can paste anywhere.

  • Email: Sends the change to someone by email.

  • Print: Prints the change or saves it as a PDF.

  • Embed Code: Copies code you can add to a website or internal page to display the change.

To learn more about the difference modal itself, see Using the difference modal.


What people can see from a shared link

Each shared link is unique to that one change. People with the link can view the change, including the screenshots and text changes, but they can't:

  • See other changes on the monitor, or move to the previous or next change

  • See comments left by your team

  • Flag, hide, or comment on the change

  • Pause the monitor or change any of its settings

  • Access any other part of your account

Important: Shared links don't expire, and anyone who has the link can open it. Only share links with people you trust to see that change.


Sharing a whole report

To share many changes at once, use a report instead. On Business plans, you can share a saved report with your team, or download it as a CSV, Excel, or HTML file. Unlike a single shared change, a shared report link requires the person to log in and have access to the workspace. See Navigating Reports for details.


Frequently Asked Questions

Do shared links expire?

No. A shared link keeps working, including links in past report emails and exports. Over time, the screenshots and other files in older changes are removed according to our data retention schedule, so very old links may show missing images.

Can I stop a shared link from working?

Individual links can't be turned off one at a time. If you need to stop shared links from working, contact our Support team at support@visualping.io. We can reset the links for a monitor, but this stops every shared link for that monitor at once, including links in past report emails and exports.

I have an old shared link. Does it still work?

Yes. Links shared before the current link format are automatically updated when opened, so they keep working.

I'm having issues, what can I do?

If a shared link isn't working, reach out to our Support team at support@visualping.io. Include the link and the monitor name so we can help faster.


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