Getting Started
Using the monitor creator
Overview Discovery: find pages to monitor Single: monitor one page Bulk: monitor many pages at once Frequently Asked Questions The monitor creator bri...
How to get an alert if website errors
Why use error alerts? Enabling error alerts Getting an alert on every error Finding failing monitors Example of a website error message When monitorin...
How do I change the frequency of my job?
What is check frequency? Available frequencies by plan How to change the frequency of a monitor Choosing the right frequency Frequently Asked Question...
How do I deactivate my account?
Before you deactivate your account! Deactivate a Personal account Deactivate a Business account Deactivating an account on a Business Trial Frequently...
Navigating Alerts
How do alerts work? I just received an alert, what now? Navigating the email Using the difference modal Frequently Asked Questions When Visualping che...
Monitoring PDFs
Overview Identifying the URL type How to monitor a PDF directly How to monitor a PDF indirectly Limitations Frequently Asked Questions Visualping can ...
How do I change my timezone?
You can change your timezone from your dashboard by clicking on Profile > Settings > Time Zone. The timezone picker uses an autocomplete search box ....
How can I group my jobs?
Do you need a way to organize your monitors? Maybe by country, region, or code, we have you covered. What you'll learn: How to group monitors using th...
Is it possible to receive the change alert notification by text message?
Yes, you can receive the change alert notification by text message. Please take note that a Personal 5k plan or higher is required. You can set up tex...
How to change my password?
You can change your password from your dashboard by clicking on Settings > Profile > Change Password After you change your password, we'll send a con...
How can I change the email address on my account?
You can change your account email address directly from your account settings. Step 1: Navigate to Settings > Profile from your dashboard. Step 2: ...
How do I pause a job? Can I reactivate jobs?
You can stop the monitoring of your job by clicking on the pause icon in front of it. This will not remove the job from your account. However, the job...
How do I use actions?
What are actions used for? Using the action tools Troubleshooting tips FAQ With Visualping's actions tools, you can fill in a form, close a pop-up, re...
How can I filter through and sort jobs?
If you are monitoring hundreds of monitors you may want to filter for specific monitor attributes. To filter through monitors, click on the filter i...
How do I edit my job settings?
Once a monitor is created, you can edit the monitor settings such as Monitor Name, URL, Actions, Adjustments, Notifications, Schedule, and more. Steps...
Advanced Scheduling
What is advanced scheduling? How to configure scheduled checks? FAQ Want your monitors to run only Monday through Friday, on weekends, or during a str...
How to create a basic monitoring job
Welcome to Visualping! What can you do with Visualping? How to create a new monitor? Actions Troubleshooting Tips In this learning guide, you'll learn...
Automatically block ads and cookie popups.
To reduce false alerts on your monitor, you can use the " Block ads and cookie banners " feature in the Settings menu when the job is open. This fea...
Notifications Overview
What kind of notification methods does Visualping offer? Multi-destination notification channels Changing Notification Methods Frequently Asked Questi...
How do I set up single sign-on?
What is SSO? How to set up SSO with Visualping SAML connections For Google Workspace users For Okta users OIDC connections SSO, or Single Sign-On, all...
Creating Visualping Reports
Why use reports? How to generate a report Setting up scheduled reports FAQ Reports is a very useful feature only available to users on Visualping for...
How to copy and paste job settings.
Why use the copy and paste feature How to copy job settings How to paste job settings during bulk import How to paste job settings to a new or existin...
How do I disable email notifications for individual jobs?
If you no longer want to receive email notifications for a specific monitor, you can disable it in monitor settings. On a business plan? When you di...
Too many notifications?
If you are overwhelmed by the amount of notifications you are getting, consider the following help articles (highlighted in blue): Tell our AI what is...
How to reduce false positives?
If you get false alerts, try to change your monitor settings: Suggestions & Recent tabs Browse suggested and recently-used prompts via new tabs in th...
How do I stop or remove a job?
Best practice Deactivating a monitor Deleting a monitor Visualping's best practice is for users to deactivate their monitors instead of deleting them....
Visualping Webinars
Catch up on our previous Visualping webinars below. Stay tuned for more. Streamed on May 30, 2024 A brief overview of Visualping AI An exclusive Analy...
How do I add additional email addresses to CC?
You can add additional emails to CC with some of paid personal subscriptions. To learn more about which plans to allow for email CC, visit our pricin...
What do the triggers mean?
You can choose different threshold levels to trigger Visualping notifications. The different levels of thresholds are: Any Change (notify when any ch...
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