Getting Started
Too many notifications?
If you are overwhelmed by the amount of notifications you are getting, consider the following help articles (highlighted in blue): A general guide to ...
How to reduce false positives?
If you get false alarms, try to change the screenshot-settings of your job: Increase Trigger: Avoid using “any” change if small areas of the page cha...
Automatically block ads and cookie popups.
To reduce false alerts on your job, you can use the " Block ads, cookie banners " feature in the Adjustments settings. This feature is enabled by de...
Visualping Reports
Visualping's reporting tools can help you manage your workflow and enable a seamless sharing experience across your organization. Whether you need to ...
Getting Started
In this learning guide, you'll learn how to get started with Visualping. We'll show you how to monitor web pages, reduce false positives, and take you...
How to copy and paste job settings.
You can save time configuring job settings when creating jobs. With the Copy and Paste job settings functions, you can quickly copy an existing job's ...
Visualping Webinars
Catch up on our previous Visualping webinars below. Stay tuned for more. Streamed on May 30, 2024 A brief overview of Visualping AI An exclusive Analy...
How to change my password?
You can change your password from your dashboard by clicking on Settings > Profile > Change Password
How do I pause a job? Can I reactivate jobs?
You can stop the monitoring of your job by clicking on the pause icon in front of it. This will not remove the job from your account. However, the job...
How to get an alert if website errors
When monitoring a webpage, there are cases when you want to get an alert if the website results in an error or if the site blocks our crawler due to...
How do I change my timezone?
You can change your timezone from your dashboard by clicking on Profile > Settings > Time Zone
How can I change the email address on my account?
You can change the email address from your dashboard by clicking on Settings > Profile. After changing the email address, you are required to verify t...
How do I delete a job?
Visualping's best practice is for users to deactivate or pause their jobs instead of deleting them. Use caution when deleting jobs. Deleted jobs are...
How do I deactivate my account?
To deactivate your Personal account, go to your dashboard and click on Settings > Profile > Close Account . If you don't see the Close Account option...
How do I set up single sign-on?
To establish trust between our platform and your identity provider you have to reach out to us at support@visualping.io providing the following info...
Is it possible to edit jobs in bulk?
The bulk edit feature is included with any of our Business plans . Currently, you can bulk run, activate, deactivate, pause, delete, label, move, exp...
Monitoring PDFs
In this lesson, you'll learn how to monitor portable document formats using visual and text comparison types. By the end, you'll be able to set up job...
How do I add additional email addresses to CC?
You can add additional emails to CC with some of paid personal subscriptions. To learn more about which plans to allow for email CC, visit our pricin...
How do I disable email notifications for individual jobs?
If you no longer want to receive email notifications for a specific job, you can disable it in job settings. On a business plan? When you disable no...
Is it possible to receive the change alert notification by text message?
Yes, you can receive the change alert notification by text message. Please take note that a Personal 5k plan or higher is required. You can set up tex...
What do the triggers mean?
You can choose different threshold levels to trigger Visualping notifications. The different levels of thresholds are: Any Change (notify when any ch...
Why can't I scroll down any further?
To optimize our page crawler, you are limited to scrolling to maximum of 10-page folds.
Advanced Scheduling
Want your jobs to run Monday - Friday? Weekends? 9-5? Visualping's advanced scheduling tool can automatically run jobs within a selected time frame. W...
How do I change the frequency of my job?
You can change the job frequency from the dashboard by selecting your job and changing the frequency from the dropdown menu.
How do I edit my job settings?
Once a job is created, you can edit the job settings such as Job Name, URL, Actions, Adjustments, Notifications, Schedule, and more. Steps 1 : On your...
How do I use action tools?
With Visualping's actions tools, you can fill in a form, close a pop-up, remove ads, enter login details, scroll down a page, and even pass in cookie ...
How can I filter through and sort jobs?
If you are monitoring hundreds of jobs you may want to filter for specific job attributes. To filter through jobs, click on the filter icon. This wi...
How can I group my jobs?
Do you need a way to organize your jobs? Maybe by country, region, or code, we have you covered. What you'll learn: How to group jobs using the search...