Getting Started
Notifications Overview
What kind of notification methods does Visualping offer? Changing Notification Methods Frequently Asked Questions Visualping offers a wide range of no...
How can I filter through and sort jobs?
If you are monitoring hundreds of monitors you may want to filter for specific monitor attributes. To filter through monitors, click on the filter i...
How do I set up single sign-on?
What is SSO? How to set up SSO with Visualping SSO, or Single Sign-On, allows you to log in once with a single set of credentials to gain access to al...
How can I group my jobs?
Do you need a way to organize your monitors? Maybe by country, region, or code, we have you covered. What you'll learn: How to group monitors using th...
How do I edit my job settings?
Once a monitor is created, you can edit the monitor settings such as Monitor Name, URL, Actions, Adjustments, Notifications, Schedule, and more. Steps...
Advanced Scheduling
What is advanced scheduling? How to configure scheduled checks? FAQ Want your monitors to run only Monday through Friday, on weekends, or during a str...
How do I change my timezone?
You can change your timezone from your dashboard by clicking on Profile > Settings > Time Zone. The timezone picker uses an autocomplete search box ...
Is it possible to receive the change alert notification by text message?
Yes, you can receive the change alert notification by text message. Please take note that a Personal 5k plan or higher is required. You can set up tex...
How do I use actions?
What are actions used for? Using the action tools Troubleshooting tips FAQ With Visualping's actions tools, you can fill in a form, close a pop-up, re...
Creating Visualping Reports
Why use reports? How to generate a report Setting up scheduled reports FAQ Reports is a very useful feature only available to users on Visualping for...
How to create a basic monitoring job
Welcome to Visualping! What can you do with Visualping? How to create a new monitoring job? Actions Troubleshooting Tips In this learning guide, you'l...
Navigating Alerts
How do alerts work? Navigating alerts from emails Analyzing the alert using the difference modal Frequently Asked Questions When Visualping checks the...
How do I stop or remove a job?
Best practice Deactivating a job Deleting a job Visualping's best practice is for users to deactivate their jobs instead of deleting them. Use caution...
How do I deactivate my account?
Before you deactivate your account! Deactivating a Personal account Deactivating a Business account Deactivating an account on a Business Trial Be awa...
Too many notifications?
If you are overwhelmed by the amount of notifications you are getting, consider the following help articles (highlighted in blue): Tell our AI what is...
How to reduce false positives?
If you get false alerts, try to change your job settings: Use our AI features: Tell our AI what is important to you, and toggle "Alert me only when t...
Automatically block ads and cookie popups.
To reduce false alerts on your job, you can use the " Block ads, cookie banners " feature in the Adjustments settings. This feature is enabled by de...
How to copy and paste job settings.
You can save time configuring job settings when creating jobs. With the Copy and Paste job settings functions, you can quickly copy an existing job's ...
Visualping Webinars
Catch up on our previous Visualping webinars below. Stay tuned for more. Streamed on May 30, 2024 A brief overview of Visualping AI An exclusive Analy...
How to change my password?
You can change your password from your dashboard by clicking on Settings > Profile > Change Password
How do I pause a job? Can I reactivate jobs?
You can stop the monitoring of your job by clicking on the pause icon in front of it. This will not remove the job from your account. However, the job...
How to get an alert if website errors
When monitoring a webpage, there are cases when you want to get an alert if the website results in an error or if the site blocks our crawler due to...
How can I change the email address on my account?
You can change the email address from your dashboard by clicking on Settings > Profile. After changing the email address, you are required to verify t...
Is it possible to edit jobs in bulk?
The bulk edit feature is included with any of our Business plans . Currently, you can bulk run, activate, deactivate, pause, delete, label, move, exp...
Monitoring PDFs
In this lesson, you'll learn how to monitor portable document formats using visual and text comparison types. By the end, you'll be able to set up job...
How do I add additional email addresses to CC?
You can add additional emails to CC with some of paid personal subscriptions. To learn more about which plans to allow for email CC, visit our pricin...
How do I disable email notifications for individual jobs?
If you no longer want to receive email notifications for a specific job, you can disable it in job settings. On a business plan? When you disable no...
What do the triggers mean?
You can choose different threshold levels to trigger Visualping notifications. The different levels of thresholds are: Any Change (notify when any ch...
Why can't I scroll down any further?
To optimize our page crawler, you are limited to scrolling to maximum of 10-page folds.
How do I change the frequency of my job?
You can change the job frequency from the dashboard by selecting your job and changing the frequency from the dropdown menu.